A smooth operation with automated messaging and chatbots on WhatsApp transforms customer interactions. WhatsApp, with its huge user base, offers rich ground for businesses to deploy chatbot automation, enhancing efficiency and customer experience. Automated messages on WhatsApp Business facilitate immediate responses, ensuring customers receive timely attention. This automation ranges from receive messages to providing basic information, importantly reducing response times. Moreover, the integration of chatbots for customer service transforms WhatsApp into a powerful tool for handling inquiries, resolving issues, and maintaining engagement.